Welcome to gleamcub.shop. We are committed to providing you with a smooth shopping experience. For returns, please refer to the following policy.
I. Scope of Returns
You may apply for a return if the following conditions are met:
The item is unused and undamaged.
The item is in its original packaging.
You submit your return request within the allowed return period.
II. Return Timeframe
We offer standard return service:
Returns are accepted within 30 days, and refunds will be processed within 3 days.
Return requests will not be accepted after this period, calculated from the date you received the item.
III. Refund Processing
After the returned goods are reviewed and confirmed, the refund process will be initiated.
The refund will be returned to your original payment account.
It usually arrives within 3 days after processing.
IV. Return Process
Contact customer service to submit a return request
Provide order information and relevant photos
Wait for review and confirmation
Send the goods back as instructed
Refund will be arranged upon receipt of the returned goods.
V. Notes
Goods that are damaged by human error or show significant signs of use may not be eligible for return. Unauthorized returns may not be processed. Shipping costs are subject to specific circumstances (we usually bear the cost for quality issues).
VI. Policy Explanation
Due to changes in the business environment and ongoing operational pressures, the merchant has decided to clear out inventory at a loss due to continuous losses. We may optimize related service processes while protecting user rights, but the return and refund rules will continue to remain as clear and stable as possible.
If you have any questions, please contact us further through the contact information provided on the website.